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For all that’s written about the impact of culture on business performance, it remains a nebulous concept that many find hard to define. It’s perhaps this lack of understanding that causes transformation programmes to fail. In essence, culture is the intricate web of shared meaning that exists within groups of people. But what is it shaped by and how can it be measured? In this episode, Cat, Jen and Dom are joined by the co-founder of Linguistic Landscapes, Gill Ereaut. Gill’s 2025 book, The Way We Talk Around Here explores the way the words and language used in work settings can be analysed to reveal key insights about culture.

The forces disrupting business are confounding organisational leaders across the board. As the months pass, it’s increasingly clear no amount of command-and-control executive dogma will reinstate economic stability. New operating and organising frameworks are needed, ones that introduce flexibility and optimal market-responsiveness for accelerated business performance. In this episode, leading organisational change and HR thinker Perry Timms introduces the concept of the Polymorphic Organisation.

In a new episode of the Future of Internal Communication podcast, Jen, Dom and Cat speak to Megan Reitz and John Higgins, co-authors of Speak Up: Say What Needs to be Said and Hear What Needs to be Heard. They explore the role of colleague voice in engagement and look at the role of internal communication in helping organisations become better equipped to hear – and leverage – the views that matter.

Season 12 of the Future of Internal Communication Podcast kicks off with an inspiring first episode! Join hosts Jen, Cat, and Dom as they sit down with Sarah Gillard, CEO of Blueprint for Better Business, to explore the role businesses should play in building a fairer, well-functioning society and how internal communication can help bring these aspirations to life.

Join Jen, Dom and Cat as they chat with Ellen Van Oosten, Professor of Organisational Behaviour at the Weatherhead School of Management, Case Western University. In this insightful episode, they explore how organisations can better support their internal stakeholders in making lasting behavioural changes and navigating the ongoing waves of change that characterise the 2020s.