From journalism to strategic communications, Joe McMann’s career journey has brought him to his latest destination: EMEA director of internal and executive communications at Marriott. Here, he tells us how he is supporting a diverse, dispersed workforce and embracing innovative channels to foster employee engagement.
Alex Graves, chief visionary officer from Silicon Reef, provides insights on leveraging tools such as Microsoft Viva to ensure inclusive and effective communication with frontline workers.
DHL Supply Chain in the UK and Ireland established its internal communications team in 2015. Its first few years were spent growing and establishing a solid foundation. When Anne-Marie Griffiths took over as head of internal communication & engagement in 2018, the focus became building IC’s reputation and value.
Technology is a wonderful thing. It allows us to socially distance ourselves amidst a pandemic and log in to work from the comfort of our own homes. These days, you won't even have to change out of your pyjama bottoms if that's what you choose since your co-workers will likely only see you through Zoom, anyway.
If your organisation has a large number of retail staff, drivers on the road and colleagues in warehouses, your biggest – and endless – challenge as an internal communicator will likely always be how to connect with offline employees, and what content you share.
Remote operations are becoming a more familiar aspect of our business landscape. While the COVID-19 pandemic may have forced many companies to unexpectedly adjust to this method, many more are discovering the economic and social benefits of working from home, period. One study even suggests that 16% of employees who have recently moved to remote practices will be expected to adopt them permanently.
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