Why I became a mentor: Lyndsay Gray

After starting out with just an O-level in Art and a career path that began in hairdressing, Pauline Smith’s journey into internal communication was anything but conventional. But through curiosity, resilience, and a passion for making a difference, she found a career where she could truly thrive. Pauline shares how IC became her calling. From creating her first company newsletter to leading global change programmes and why she’s proud to be an #IChoseIC ambassador.

Meet Morgan Brooks, Internal Communications Manager at Blick Rothenberg. From an unplanned start in internal comms to leading strategic storytelling as a team of one, Morgan proves that one communicator can make a big impact. Discover how he navigates change, builds connection, and uses IoIC membership as a vital extension of his team.

Meet Clare Sharpe, Senior Communications and Engagement Officer at NAHT and the organisation’s first dedicated internal communicator. In this spotlight, she shares her journey, passion for storytelling, and how IoIC membership supports her work.

Curious about what it’s really like to study internal communication at Master’s level? Ulf Fensten Madsen, Senior Communications Advisor at Novonesis and graduate of the MA in Internal Communication Management, shares how studying for the Master’s deepened his skills, broadened his perspective, and added real value to his day-to-day work.

Meet Xaviera Benoit, Head of Corporate Communications at Momentum Services, the exclusive hospitality partner of Eurostar. With a career that began in journalism and evolved into a passion for impactful, creative communication, Xavier reflects on the power of curiosity, the value of a strong team and the importance of staying inspired.