Recent MA graduate, Esther Bennett, Global Head of Colleague Experience at Ideagen shares how the MA course unlocked her confidence, sharpened her strategy, and sparked lifelong connections, all while juggling work, parenting and personal growth.
David Baldwin, director of internal communications – business partner at Akkodis, shares insights from his first 90 days, adapting to a new industry and shaping strategic internal comms.
We continue our IC Career Series, where internal comms professionals share their career stories. In this video, Nicola Walter reveals how she transitioned from marketing to internal communication, shares her top advice for career progression, and highlights the power of curiosity and evidence-based communication. Hear what she finds most rewarding and the biggest lesson she’s learned in internal comms.
We shine a spotlight on Jacqueline Shalks-White, Internal Communications Manager at Electricity North West. With over 25 years in internal comms, Jacqueline shares her passion for the profession and encourages newcomers to stay curious, embrace change, and connect with peers. Her mantra? Be bold, create ‘wow’ moments and make the most of your IoIC network.
IoIC Fellow Jarrod Williams, Head of Digital Content and Channels at St James’s Place, shares why he believes Fellowship is an opportunity to give back, share experiences, and connect with peers who are passionate about advancing the internal communication profession.
In March 2025, IoIC surveyed more than 300 internal communicators to learn how they felt about the current state and future direction of their profession. Respondents represented a range of management levels and years spent working in the profession.
