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As the promise of AI efficiency continues to tantalise boardrooms across the spectrum, internal communication faces one of its greatest threats yet. When internal communication is viewed as a transactional business function – where ROI is deemed the primary metric of success – it becomes ripe for disruption and automation. When, however, communication is viewed through the lens of impact, it becomes a dynamic and essential component of an organisation’s lifeblood. This episode, Jen, Dom and Cat are joined by IoIC fellow Colin Archer who shares insights from his years spent delivering business impact through skilled internal communication.

The Institute of Internal Communication (IoIC), in partnership with Ipsos Karian and Box, has released a new IC Index 2025 Channels Report – a companion to this year’s main IC Index study.

What should be on IC’s To Do list for 2025? From stakeholder relationships, extracting and leveraging data, and super clarity on IC’s purpose, this year’s Employee Communications report from Gallagher’s State of the Sector survey shines a light on our industry and our priorities. IoIC president, Suzanne Peck, reflects on the findings.

The 2024 IC Index reveals only 69% feel their employer has been clear on what their business strategy is. But understanding the strategy and, more importantly, knowing how to personally contribute towards it, is integral to building trust at work.

Series 10, Bonus Episode of the Future of Internal Communication podcast

Unveiling the IC Index 2024: Highlighting the pivotal role of trust in fostering effective internal communication.

As IC continues to evolve, professionals must stay adaptable and proactive, and call on leaders to back them in their efforts to create powerful employee experiences.