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Year end message from IoIC President and CEO 

Guided by member feedback and the changing needs of internal communicators, the Institute of Internal Communication is preparing a year focused on clarity, advocacy and strengthening its community. What can members expect?

Leading an organisation has never been more challenging. As the forces impacting business performance grow ever more complex, trading conditions are increasingly tumultuous. Traditional management tools are no longer effective. Leaders must find different ways to explore the unknown and shore up operating resilience. In this episode, Cat, Jen and Dom are joined by entrepreneur, CEO, writer and keynote speaker Margaret Heffernan to explore the power of conversation in unleashing fresh thinking.

Leah Booker, Internal Communications Executive at Shoosmiths LLP shares how the Foundation Diploma boosted her confidence and helped her see internal communication as a way to create meaningful connections, not just share updates.

As the global economy grows ever more complex and uncertain, new skills are needed. Endless streams of new enterprise technology, deteriorating international relations, the rise of populist leaders, climate chaos, misinformation and disinformation – there’s no shortage of issues confounding modern leaders. In this episode, leadership advisor, coach and futurist Louise Mowbray sets out the new skills for future-focused leadership.

Dominika Rogers, Internal Control Coordinator at ENGIE UK, shares how the Foundation Diploma transformed her approach to communication, shifting her mindset from message delivery to meaningful engagement.

Since the start of 2025, many organisations have reduced or cancelled DEI activities in deference to the rise of illiberalism across the globe. Already marginalised groups are increasingly nervous that a new wave of right-wing politicians is endorsing racism, sexism, homophobia and other prejudices. In this episode, Dom, Jen and Cat meet with Manchester Metropolitan University’s Head of Equity, Diversity and Inclusion, to explore why inclusion remains a mission-critical issue for organisational performance.